- In-room dining technology under the banner of inResto by Dineout, will allow guests to order from the comfort of their room while maintaining the zero contact
- To elaborate, inResto is a one-stop technology solution that empowers restaurateurs to manage their operations efficiently
- Dineout has also initiated India’s first end-to-end ‘contactless dining suite’ to help restaurants operate in a post-COVID-19 world
THoD Newsdesk, New Delhi: One of India’s most prominent dining out and restaurant tech platform, Dineout, has set up a contactless in-room dining technology, to boost the comfort quotient of hotels in India.
In-room dining technology under the banner of inResto by Dineout, will allow guests to order from the comfort of their room while maintaining the zero contact with the staff. Luxury hotels like Marriot, Radisson, Pullman, Hilton, Novotel, Ibis, Fortune, are among the ones that will be using this technology to serve their patrons.
Speaking at the launch, Ankit Mehrotra, Co-Founder & CEO, Dineout said, “Technology is the only way to ensure safe and seamless consumer experience in the post COVID world. We’re excited to extend our contactless in-room dining technology to premier hotel chains in India by enabling digital touchpoints for their guests and ensuring comfortable and safe stay for them”
To elaborate, inResto is a one-stop technology solution that empowers restaurateurs to manage their operations efficiently and while the hotel industry is currently embracing the ‘new normal’, such technologies are a major part of it. This tech solution is offering contactless services by minimizing customer touchpoints within the hotel. As the guest checks-in, the system generates a unique room pin against their mobile number. While in the room, guests can scan the room QR code and access the hotel’s digital F&B market place. It will allow guests to select the restaurant of their choice and gain access to the digital menu. After selecting the dishes, guests can complete the order by entering the unique room pin and make the payments via digital mode or settle the bill at the time of checkout.
Gautam Khanna, Director of Food & Beverage, Pullman & Novotel, New Delhi, stated, “ We believe in being a frontrunner in providing the guests with a safe and secure environment while ensuring ease of operations. As we welcome guests again, we realise the need to change the way we function and adopt new measures to ensure the safety of our guests. Technology from inResto will not only help our guests place their food orders from their rooms seamlessly but also allows us to maintain a minimum contact with our guests. “
Dineout has also initiated India’s first end-to-end ‘contactless dining suite’ to help restaurants operate in a post-COVID-19 world. The brand is also facilitating hygiene certification for restaurants through a licensed lab to ensure safe to eat out. Diners can now see the certified restaurants on the Dineout App with their audit rating, which will assist them in taking up an informed decision.