Accor has chosen Mews as the first technology partner in a new programme to standardise food and beverage systems across its Premium, Midscale and Economy hotels. The agreement was announced in Paris on 30 September 2026.

Mews, the hotel software company, said its point of sale (POS) product is already live at more than 850 Accor properties in over 20 countries. The announcement does not give the value or length of the contract, a timetable for further installations, or the number of hotels still to convert.

What the programme covers

Accor calls the initiative its F&B Technology Program. According to the announcement, the group has already rationalised its central reservation, property management, revenue management, meetings and events, and payment systems, and is now doing the same for restaurant and bar technology.

Mews is described as the first partner to join. Trade title Travolution reported that Accor plans a panel of preferred F&B technology providers, so others are likely to follow. The Mews agreement applies to the Premium, Midscale and Economy division.

Lau Keng Lun also said the technology is intended to help properties increase total revenue and tie dining more closely to Accor’s loyalty programme, according to Hotel Dive.

What the system does for a hotel

Mews POS is cloud software that runs on mobile devices. Mews says it gives a property one system for orders, menus, inventory and real-time reporting, and that it is designed to go live quickly. The company reports an average support response time of under one hour.

Mews founder Richard Valtr said the product differs from standalone POS systems because of its open API. He said it needs little staff training and no dedicated IT team at the hotel, and can be adapted to Accor’s branded dining concepts as well as to local conditions at each property.

Mews also sells a property management system, revenue management, housekeeping and payments. The Accor announcement concerns POS only. Mews says it has 15,000 customers in 85 countries.

What is not disclosed

  • Licence, hardware and installation costs, and whether these fall to the owner or are covered by brand fees.
  • Whether adoption is mandatory for franchised and managed hotels, and by what date.
  • How the 850 properties divide by brand or country.
  • Which existing POS suppliers are being replaced.

THD’s reading

  • THD analysis: A chief distribution officer leading a POS decision shows how Accor views restaurant data: as a loyalty and revenue input, not a back of house utility. Owners should expect outlet spend to be connected to member profiles and to feature in brand performance reviews.
  • THD analysis: Franchisees in the affected brands should ask now who pays for conversion and whether approved alternatives will exist. A panel of preferred providers suggests a short list, not a single mandated supplier, but the rules have not been published.
  • THD analysis: For Mews, 850 hotels inside one group is a reference few POS suppliers to hotels can match, and it gives the company a route to sell its PMS and payments products into the same properties later.
  • THD analysis: Competing POS suppliers with Accor hotels on their books face a retention problem in the midscale and economy segments. Their best defence is a certified integration with whichever systems Accor’s programme recognises.