HOTEL SUPPLIERS GUIDE
Software & Technology
The systems a hotel runs on, from the property management system at the front desk to revenue, distribution and guest messaging tools. Start with the system of record, then check what each product integrates with.
- Property management systems6 listed
- Channel managers3 listed
- Booking engines and reservation systems3 listed
- Revenue management systems2 listed
- CRM and loyalty3 listed
- Guest messaging, AI and chatbots4 listed
- Check-in and kiosks
- Point of sale2 listed
- Payment systems1 listed
- Housekeeping and maintenance software
- Labour scheduling
- Inventory and purchasing
- Reputation management and guest feedback
- Analytics and business intelligence1 listed
- Spa and activity management
- Digital guest directory and in-room tablets3 listed
- In-room controls and energy management
- Internet access and Wi-Fi
- Communication and telephony
- Integration and middleware
- Event and banqueting software
- Accounting and finance software1 listed
AkkrevAkkrev provides AI search visibility reports, source analysis and website content tools for hospitality businesses, with an additional hotel agent-booking service.AxisRoomsBengaluru, IndiaBengaluru-based hotel distribution technology provider supplying a channel manager, booking engine and revenue management tools.Banks & BeckettBanks & Beckett provides websites, direct-booking tools and modular property-management software for independent guest houses, B&Bs and small hotels.chatlynVienna, AustriaAI guest messaging and relationship platform from Vienna that unifies WhatsApp, email, web chat and social channels with translation in 35 languages; €8m Series A in 2025, 1,000+ properties.CloudbedsSan Diego, United StatesHospitality management platform combining PMS, channel manager and booking engine, used by tens of thousands of properties in more than 150 countries; founded in 2012, led by co-founder Adam Harris.ENTRO.LYENTRO.LY provides TikTok creator analytics and commission tools. Its Merchant Hub offers food-and-beverage businesses menu synchronization, voucher reporting, creator attribution and table reservations.Frictionless Guest AppFrictionless Guest App is a browser-based digital concierge for lodging businesses, sharing property information, local recommendations and guest messaging.GuestlineUnited KingdomUK hotel software brand, part of Access Hospitality since July 2023, supplying property management, distribution, booking and payment systems.HiJiffyVidigueira, PortugalConversational AI for hotel guest communication, with a booking assistant, virtual concierge and the new Email Copilot; used by more than 2,600 hotels, founded in Portugal in 2016.IDS NextBengaluru, IndiaBengaluru-based hotel software company supplying property management, point of sale, finance, procurement and housekeeping systems.Korimaa AIKorimaa provides an AI concierge for hotels through WhatsApp. It uses hotel-approved information to answer guest questions and passes service requests and menu orders to hotel teams.MewsAmsterdam, NetherlandsCloud property management platform used by more than 15,000 hotels in 85 countries, with payments, booking engine, POS and an open API; founded in Prague in 2012 by Richard Valtr.OakyAmsterdam, NetherlandsAutomated hotel upselling platform for pre-stay, front desk and in-stay offers, used by more than 2,000 hotels in over 100 countries; founded in Amsterdam in 2013.ParioticsPariotics offers a voice-and-touch concierge system for hotel guest rooms. Guests can use an in-room device to request amenities, housekeeping, room service and other hotel services.TrackNestTrackNest provides package-management and lost-and-found software for hotel front desks and other property teams. Its published features include shipping-label scanning, searchable item records, QR labels and documented pickups or claims.Welcome Book BuilderWelcome Book Builder provides digital guest welcome-book software for independent vacation-rental hosts. Hosts can organise arrival instructions, Wi-Fi details, house information, local recommendations and check-out guidance in guides shared with guests by link or QR code.ZonalEdinburgh, United KingdomEdinburgh-registered hospitality technology company supplying EPoS, a cloud property management system, bookings, loyalty and stock tools to UK hotels.