Wednesday, February 8, 2023
  • Login
The Hospitality Daily
  • News
    • All
    • Cruise
    • Events
    • F&B
    • Hotels
    • Luxury
    • Recreation
    • Travel & Tourism
    How to Start a Hotel Business

    How to Start a Hotel Business: Best 7 Tips

    How to launch a hospitality business in an economic downturn

    How to launch a hospitality business in an economic downturn: Best 5 Tips

    Hotel Marketing Strategies to Increase Bookings

    6 Hotel Marketing Strategies to Increase Bookings

    Hotel Social Media Marketing Best Strategies for 2023

    Hotel Social Media Marketing: Best Strategies for 2023

    Best 5 Tips How to market a hospitality business

    Best 5 Tips: How to market a hospitality business

    How to create a successful hospitality business: Top 6 Tips

    How to create a successful hospitality business: Top 6 Tips

    5 Tips for running a successful hospitality business

    5 Tips for running a successful hospitality business

    Best Tips for Starting a Hospitality Business in 2023

    Best Tips for Starting a Hospitality Business in 2023

    The 10 Biggest Tourist Traps In The World And How To Avoid Them!

    Top 8 Biggest Tourist Traps In The World And How To Avoid Them!

    • Hotels
    • Events
    • Cruise
    • Recreation
    • Travel & Tourism
    • Luxury
  • Insights
    • All
    • Analysis
    • Interviews
    • Opinion
    • Reports
    How Marriott's Mobile App Is A Customer Relationship Management System

    How Marriott’s Mobile App Is A Customer Relationship Management System

    Hospitality-Management-Degrees-What-Can-They-Do-For-Me-HOspitaltiy-DAily

    Hospitality Management Degrees: What Can They Do For Me?

    Accor Is Capturing the Leisure Travel Moment for Future Growth

    How Accor Is Capturing the Leisure Travel Moment for Future Growth

    Pyramid Global Hospitality

    Pyramid Global Hospitality and University of Virginia Breaks Ground on new Hotel and Conference Center in Charlottesville

    The Annual Hotel Conference Hoteliers Adapt, No Longer To Survive But To Thrive

    The Annual Hotel Conference: Hoteliers Adapt, No Longer To Survive But To Thrive

    Stonebridge Cos. Acquires Las Vegas DoubleTree by Hilton Hotel

    Stonebridge Cos. Acquires Las Vegas DoubleTree by Hilton Hotel on October 4th.

    Hotel Longevity in 2022 Through More Wellness Revenues from Men

    Hotel Longevity in 2022 Through More Wellness Revenues from Men

    Valor Hospitality Partners, ICD Hospitality

    Valor Hospitality Partners, ICD Hospitality, and Leisure Form JV to Support Dubai Vision 2040

    Don’t Let This Weird Economy Throw Off Your Direct Hotel Business

    Don’t Let This Weird 2022 Economy Throw Off Your Direct Business

    • Analysis
    • Opinion
    • Reports
    • Interviews
  • HospitalityTech
  • F&B
  • Hotels
  • Luxury
  • NewsMakers
  • World
No Result
View All Result
  • News
    • All
    • Cruise
    • Events
    • F&B
    • Hotels
    • Luxury
    • Recreation
    • Travel & Tourism
    How to Start a Hotel Business

    How to Start a Hotel Business: Best 7 Tips

    How to launch a hospitality business in an economic downturn

    How to launch a hospitality business in an economic downturn: Best 5 Tips

    Hotel Marketing Strategies to Increase Bookings

    6 Hotel Marketing Strategies to Increase Bookings

    Hotel Social Media Marketing Best Strategies for 2023

    Hotel Social Media Marketing: Best Strategies for 2023

    Best 5 Tips How to market a hospitality business

    Best 5 Tips: How to market a hospitality business

    How to create a successful hospitality business: Top 6 Tips

    How to create a successful hospitality business: Top 6 Tips

    5 Tips for running a successful hospitality business

    5 Tips for running a successful hospitality business

    Best Tips for Starting a Hospitality Business in 2023

    Best Tips for Starting a Hospitality Business in 2023

    The 10 Biggest Tourist Traps In The World And How To Avoid Them!

    Top 8 Biggest Tourist Traps In The World And How To Avoid Them!

    • Hotels
    • Events
    • Cruise
    • Recreation
    • Travel & Tourism
    • Luxury
  • Insights
    • All
    • Analysis
    • Interviews
    • Opinion
    • Reports
    How Marriott's Mobile App Is A Customer Relationship Management System

    How Marriott’s Mobile App Is A Customer Relationship Management System

    Hospitality-Management-Degrees-What-Can-They-Do-For-Me-HOspitaltiy-DAily

    Hospitality Management Degrees: What Can They Do For Me?

    Accor Is Capturing the Leisure Travel Moment for Future Growth

    How Accor Is Capturing the Leisure Travel Moment for Future Growth

    Pyramid Global Hospitality

    Pyramid Global Hospitality and University of Virginia Breaks Ground on new Hotel and Conference Center in Charlottesville

    The Annual Hotel Conference Hoteliers Adapt, No Longer To Survive But To Thrive

    The Annual Hotel Conference: Hoteliers Adapt, No Longer To Survive But To Thrive

    Stonebridge Cos. Acquires Las Vegas DoubleTree by Hilton Hotel

    Stonebridge Cos. Acquires Las Vegas DoubleTree by Hilton Hotel on October 4th.

    Hotel Longevity in 2022 Through More Wellness Revenues from Men

    Hotel Longevity in 2022 Through More Wellness Revenues from Men

    Valor Hospitality Partners, ICD Hospitality

    Valor Hospitality Partners, ICD Hospitality, and Leisure Form JV to Support Dubai Vision 2040

    Don’t Let This Weird Economy Throw Off Your Direct Hotel Business

    Don’t Let This Weird 2022 Economy Throw Off Your Direct Business

    • Analysis
    • Opinion
    • Reports
    • Interviews
  • HospitalityTech
  • F&B
  • Hotels
  • Luxury
  • NewsMakers
  • World
No Result
View All Result
The Hospitality Daily
No Result
View All Result
Home News

IndiGo Airlines to disburse 100% credit shell payments & refunds to flyers for flight cancellations due to COVID, latest by 31 January ’21

"We are pleased to commit that we will disburse the full 100% credit shell payments latest by January 31, 2021": Ronojoy Dutta, CEO, IndiGo

Prerona by Prerona
December 8, 2020
in News, Travel & Tourism
0 0
0
0
SHARES
183
VIEWS
Share on FacebookShare on Twitter
  • IndiGo Airlines will dole out customer credit shells and refunds by January 31, 2021
  • IndiGo credit shell is a credit note created against a cancelled PNR, which can be utilized for a future booking
  • Passengers can go ahead with their online booking using their credit shell

THoD Newsdesk, New Delhi: IndiGo Airlines will dole out customer credit shells and refunds by January 31, 2021, as per the company’s statement. The airline also mentioned that it has already handed out 90% refunds amounting to approximately Rs 1,000 crore.

But what is a credit shell? How to use it?

RELATED POSTS

How to Start a Hotel Business: Best 7 Tips

How to launch a hospitality business in an economic downturn: Best 5 Tips

IndiGo credit shell is a credit note created against a cancelled PNR, which can be utilized for a future booking, by the same flyer. If a traveller’s flight is halted due to the COVID-19 situation, a credit shell is automatically created by the airlines against the passenger’s PNR. Flyers can keep a tab on their credit shell balance on their itinerary, by visiting www.goindigo.in/information/credit-shell.html. An IndiGo credit shell is valid for use up to 1 year from the date of issuance. The airline curated the concept of credit shell, in an effort to refund amounts owed to customers, whose flights had been cancelled due to the ongoing pandemic.

Passengers can go ahead with their online booking using their credit shell. The steps are simple. Primarily, the traveller needs to search for a flight of their choice and then proceed to the payment page, select the “use credit shell” option. Subsequently, PNR or booking reference has to be inserted, along with the registered email-ID or last name. Guest users need to enter mobile numbers linked to their bookings and upon confirming the OTP, they can then access the ‘Redeem’ option.

IndiGo CEO, Ronojoy Dutta, was quoted saying, “The sudden onset of Covid-19 and the resulting lockdown, brought our operations to a complete halt by the end of March of this year. As our incoming cash flow dried up, we were unable to immediately process refunds for cancelled flights and had to create credit shells for the refunds that were due to our customers. However, with the resumption of operations and a steady increase in demand for air travel, our priority has been to refund the credit shell amounts in an expedited manner. We are pleased to commit that we will disburse the full 100 per cent credit shell payments latest by January 31, 2021. We would like to thank all our customers who stood by us for their patience and understanding during this unprecedented crisis.”

ShareTweetShare
Prerona

Prerona

Prerona has a Master’s Degree in Advertising and Marketing Management. She plays with words for a living, having been into content writing for the past 4 years and counting.

Related Posts

How to Start a Hotel Business

How to Start a Hotel Business: Best 7 Tips

by AdminTHDM
January 6, 2023
0

If you’re interested in starting a hotel business, you’ve probably come across the many challenges that accompany this venture. Starting...

How to launch a hospitality business in an economic downturn

How to launch a hospitality business in an economic downturn: Best 5 Tips

by AdminTHDM
January 5, 2023
0

Everyone loves to escape from their routine life through a delightful vacation. A vacation is the perfect opportunity to get...

Hotel Marketing Strategies to Increase Bookings

6 Hotel Marketing Strategies to Increase Bookings

by AdminTHDM
January 4, 2023
0

Booking hotels can be a challenging process. With new hotel brands, price points, and offerings constantly changing, it’s important to...

Hotel Social Media Marketing Best Strategies for 2023

Hotel Social Media Marketing: Best Strategies for 2023

by AdminTHDM
January 3, 2023
0

Social media is an ever-evolving marketing tool that cannot be ignored. As more and more people use social media websites...

Best 5 Tips How to market a hospitality business

Best 5 Tips: How to market a hospitality business

by AdminTHDM
January 2, 2023
0

Before you start thinking about marketing your hospitality business, you need to take stock of where it’s at and what...

Next Post

Brihanmumbai Municipal Corporation proposes to waive over 9 crores, payable by Hotel Taj Mahal Palace

To draw in international tourists, Ministry of Tourism to chalk out a campaign with a focus on safe travel

RECOMMENDED

How to Start a Hotel Business

How to Start a Hotel Business: Best 7 Tips

January 6, 2023
How to launch a hospitality business in an economic downturn

How to launch a hospitality business in an economic downturn: Best 5 Tips

January 5, 2023

MOST VIEWED

  • 5 Most Luxury Hotels in Maldives

    5 Most Luxury Hotels in Maldives

    0 shares
    Share 0 Tweet 0
  • 5 places where you can make your Christmas and New Year celebration memorable.

    0 shares
    Share 0 Tweet 0
  • 5 best places to visit in North America:

    0 shares
    Share 0 Tweet 0
  • Top 5 Most Profitable Airlines In The World

    0 shares
    Share 0 Tweet 0
  • How Airbnb Disrupted The Hospitality Industry

    0 shares
    Share 0 Tweet 0

About The Hospitality Daily

The Hospitality Daily

We are a media company focused on Hospitality B2B market. We create, aggregate and distribute actionable news, reports, analysis and more for the hospitality industry cohesively.

TRENDING

How to Start a Hotel Business: Best 7 Tips

How to launch a hospitality business in an economic downturn: Best 5 Tips

6 Hotel Marketing Strategies to Increase Bookings

Hotel Social Media Marketing: Best Strategies for 2023

PRESS RELEASE

How to Start a Hotel Business: Best 7 Tips

How to launch a hospitality business in an economic downturn: Best 5 Tips

6 Hotel Marketing Strategies to Increase Bookings

Hotel Social Media Marketing: Best Strategies for 2023

  • About
  • Submit Article/PR
  • Contact

© 2020 THD - A Medianiti Venture.

No Result
View All Result
  • Homepages
    • Homepage Layout 1
    • Homepage Layout 2
  • World

© 2020 THD - A Medianiti Venture.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In